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Grievance Redress Mechanism

Your voice matters — every complaint is reviewed

Submit a Grievance

Faced a problem with a project, payment or staff conduct? Tell us below. Providing your name and contact is optional — anonymous complaints are welcome. Keep the ticket number we generate so you can follow up.

Grievance Received

Your ticket number is:

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Save this number. Our grievance officer reviews complaints within 10 working days. See our live resolution statistics.